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Showing posts from May, 2011

Communicate the Status of Your Cloud Service!

For my primary email account I use FastMail instead of GMail. Why? FastMail is very fast, reliable, and feature rich. GMail is fast, reliable, and feature rich. I like the features of FastMail, but the primary reason I use it over GMail is the communication that they have with their user base when there is an (inevitable) problem. Here's a post about a recent problem:

http://blog.fastmail.fm/2011/05/15/outage-report-a-cascade-of-errors/

This is the kind of thing I have never seen out of Google or Yahoo and probably never will. It's an advantage of being a relatively smaller service. They have maintained a policy of rapidly communicating with their user as well with a status blog in addition to their regular blog.

SalesForce implemented a similar "communicate with the users" policy after they had a major outage. You can see what they tell you about their service at http://trust.salesforce.com/trust/status/. Google Apps has a similar page at http://www.google.com/appsst…

Video: One Hell of a Long Day (Work at the South Pole)

This was just a fun diversion of hearing what it's like to work at the South Pole. If you're footloose and fancy-free, have a craving for adventure, or are very driven to be cold you may want to try landing a position in Antarctica.

One Hell of a Long Day - A Summer Working at the South Pole
(David Pablo Cohn)
http://www.youtube.com/watch?v=eBaQtsft2bM

Pre-Agile Ideas: Jim McCarthy Videos

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I've been a fan of Jim McCarthy since I heard a recorded session of his talk at one of the Microsoft developer conferences back in the 90s. The thoughts represented are echoed in Agile practices today.

There is a nice set of short videos at:

http://www.mccarthyshow.com/the-23-rules-of-thumb/

which are also available on YouTube:

http://www.youtube.com/user/McCarthyShow#g/u

He also has a recent (Dec 2013) keynote at InfoQ:

Culture Hacking
http://www.infoq.com/presentations/culture-hacking-singapore

Some my selected favorites:

Rule 1 - Don't know what you don't know
Rule 4 - Don't go dark Rule 5 - Use feature teams
Rule 6 - Use Zero Defect Milestones
Rule 7 - Don't flip the bozo bit Rule 8 - Beware of a guy in a room
Rule 13 - If you build it, it will ship (daily build)
Rule 23 - Get the team into ship mode